I’m having trouble using the program. How do I contact Hooked on Phonics for help?
October 7, 2016
You can contact our customer support department at 1-888-605-5055 or email us at contact@hookedonphonics.com and a customer support representative will be happy to assist you.
Comments (6)
I really need to cancel my subscription but it is saying I’m not registered but I did register and I can’t afford this so I need this unsubscribed before the end of my free trial!!!
Hi Kristyn, Our customer support team has looked into it and canceled your subscription. You will have access until 11/29/17. If you change your mind and want to start your subscription again, please visit online.hookedonphonics.com and click on Manage Account. If you have further questions or concerns please reach out to our team via phone at 1-888-605-5055 or via email at contact@hookedonphonics.com.
I tried signing up for a free trial and got denied saying I already have signed up, which I never have. I got charged $5, why was I charged $5??? I haven’t account.
Hi Angelina, Our customer support team would be happy to help you on a one on one basis. Please reach out directly to them via phone at 1-888-605-5055 or via email at contact@hookedonphonics.com.
I set up an account that I need to cancel but the login says it doesn’t recognize my email, I would like it canceled immediately please.
Hi Sim, Our customer support team would be happy to help you on a one on one basis. Please reach out directly to them via phone at 1-888-605-5055 or via email at contact@hookedonphonics.com.
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